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Housing Service Patch Areas & Inspections

Housing service - neighbourhood patches

The Folkestone & Hythe district has been divided into two areas, an East Area (Folkestone and Folkestone Rural) and a West Area (The Marsh, Hythe and Cheriton). The two areas will each have a dedicated management team who will keep in regular contact with tenants, providing support around managing your tenancy, dealing with repairs and helping with neighbourhood issues.

The teams will work to ensure that service requests and complaints are responded to promptly and reports of any issues of safeguarding, harassment or anti-social behaviour are investigated. The area teams will also coordinate the programme of estate inspections.

 

East PatchWest Patch

Folkestone, Hawkinge, Lyminge, Etchinghill, Newington & Stelling Minnis, Elham and Sellindge Rural

Hythe, Sandgate, Lympne, Saltwood, Cheriton, St Mary's Bay, Dymchurch, Marsh Rural and Lydd
  

 

How to contact your Neighbourhood Officer Team

Area

Locations Covered

Management Team Structure

Patch

Neighbourhood Housing Officer

Neighbourhood Surveyor

West Area

Hythe, Sandgate, Lympne, Saltwood Cheriton, St Mary's Bay, Dymchurch, Marsh Rural and Lydd.

Neighbourhood Management Specialist - Andre Ford-Hamilton

Marsh

Samantha Brewerton, Karen Frampton

Sarah Sankey

Hythe

Nkoli Onyejeli

Jason Waterson

Cheriton

Debbie Helliwell, Kelly Flannery

Chris Woodman

East Area

Folkestone, Hawkinge, Elham Rural and Sellindge Rural, Lyminge, Etchinghill, Newington, and Stelling Minnis.

Neighbourhood Management Specialist - Alex Stock

Folkestone 1

Vacant

Peter Gardner

Folkestone 2

Hayley Kent

Khaya Mlalazi

Folkestone Rural

James Hatton-Browne

Chris Woodman, Peter Gardner, Khaya Mlalazi

 

  • Leasehold Senior Specialist will be managing the leasehold properties and the Right to Buy scheme.
  • Independent Living Officers will help tenants over the age of 55 to continue living as independently as possible while providing them with enhanced housing management.
  • Tenant Liaison Specialist will be developing new ways that tenants can get involved.
  • Caretakers will ensure that the communal areas in our blocks of flats are clean and well maintained.
  • Neighbourhood Surveyors will work with contractors to monitor all repairs carried out across the district.

Housing Patch Areas Map

Housing Patch Areas Map

 

 

 

 

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