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Agenda and draft minutes

Venue: Council Chamber - Civic Centre, Folkestone

Contact: Jemma West 

Items
No. Item

10.

Declarations of Interest

Members of the committee should declare any interests which fall under the following categories:

 

a)    disclosable pecuniary interests (DPI);

b)    other significant interests (OSI);

c)    voluntary announcements of other interests.

Supporting documents:

Minutes:

There were no declarations of interest at the meeting.

11.

Creation of a Task and Finish group to consider issues relating to the council's waste and street cleansing contract

The Cabinet Member for Enforcement, Regulatory Services, Waste and Building Control, with the support of the Overview and Scrutiny Chairman, has requested that urgent scrutiny work take place following recent issues around the council’s waste and street cleansing contract.  The report therefore sets out proposals for the formation of a Task and Finish Group, including a suggested scope, and invites nominations for the Membership of the Group.

Supporting documents:

Minutes:

The Cabinet Member for Enforcement, Regulatory Services, Waste and Building Control, with the support of the Overview and Scrutiny Chairman, had requested that urgent scrutiny work take place following recent issues around the council’s waste and street cleansing contract.  The report therefore set out proposals for the formation of a Task and Finish Group, including a suggested scope, and invited nominations for the Membership of the Group.

 

Members discussed various aspects of the report, and made points including the following:

 

·         The previous service had been excellent, reliable and  with minimal missed collections.

·         The Terms of Reference needed to be widened to include contract management, customer service response and complaints handling.

·         The scope needed to include a variety of witnesses, including Folkestone and Hythe District Council officers, and not just senior managers from Veolia.

·         It was important to understand the reasoning behind the redefined routes, and staffing changes, including working hours, and the impact on staff.

·         It was also important to understand  if the council had taken too long to acknowledge the issues.

·         How would the residents of Folkestone and Hythe be compensated for the disruption?

·         The new way of working seemed to be less flexible and more prescriptive.

·         The scope also needed to include health and safety, and environmental risks.

 

The Cabinet Member for Enforcement, Regulatory Services, Waste and Building Control then responded to the points raised and gave his apologies to Members and the residents of the district. He advised that a few weeks of pain had been anticipated, but not to this extent.

 

Proposed by Councillor Gane,

Seconded by Councillor McConville; and

 

RESOLVED:

1.        That report OS/21/03 be received and noted.

2.        That the suggested topic for Scrutiny meets the requirements set out at paragraph 2.1 (as per point j of the Terms of Reference of the Committee), and that a Task and Finish Group be created.

3.        That the scope of the review, as set out in paragraph 3.1 of the report, subject to the addition of contract management, customer service response, complaints handling, health and safety, and environmental risks, be approved.

3.      That Councillors Fuller, Gane, Keutenius, Shoob and Wing be appointed to the Task and Finish Group.

 

 (Voting figures: 7 for, 0 against, 0 abstentions).