Issue details - Customer Access Strategy

Issue details

Customer Access Strategy

A central part of the Council’s transformation programme is the relationship with the customer. The Customer Access Strategy seeks to set out the Council’s approach to that relationship, enhancing new technology and the benefits of the digital age whilst also ensuring those most in need are well served. 

 

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 11/06/2020

Decision due: 22 Jul 2020 by Cabinet

Lead member: Leader of the Council and Cabinet Member for Otterpool Park and Planning Policy

Lead director: Director of Transition and Transformation

Contact: Tim Madden, Director of Transformation and Transition Email: tim.madden@folkestone-hythe.gov.uk.

Agenda items