Issue details
Customer Access Strategy
A central part of the Council’s transformation programme is the relationship with the customer. The Customer Access Strategy seeks to set out the Council’s approach to that relationship, enhancing new technology and the benefits of the digital age whilst also ensuring those most in need are well served.
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 11/06/2020
Decision due: 22 Jul 2020 by Cabinet
Lead member: Leader of the Council and Cabinet Member for Otterpool Park and Planning Policy
Lead director: Director of Transition and Transformation
Contact: Tim Madden, Director of Transformation and Transition Email: tim.madden@folkestone-hythe.gov.uk.
Agenda items
- 22/07/2020 - Cabinet Customer Access Strategy 22/07/2020