The paper considers the establishing of a Customer Access Point initially within the Civic Offices and subsequently within Folca in Folkestone town centre. It considers the nature of the service provision and also updates members as to progress of discussions with the Department of Works and Pensions (DWP).
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 12/05/2021
Decision due: June 2021 by Cabinet
Lead member: Cabinet Member for Transport and Digital Transformation
Lead director: Director of Transition and Transformation
Contact: Tim Madden, Director of Transformation and Transition Email: tim.madden@folkestone-hythe.gov.uk.