If you have questions after receiving your annual council tax bill - click here for a guide to where you can find more information.
  1. Folkestone & Hythe District Council

Residents

An image relating to Vaccination centres in our district
Vaccination centres in our district
People will be contacted when the vaccine is available for them. Please do not phone GP surgeries, the CCG, or other NHS services with general queries about when you will be able to get the vaccine. Visit our dedicated page to find out more about the vaccination centres in our area.
  1. Vaccination centres
  2. Information on Coronavirus COVID-19
  3. Community Hubs during Covid-19
  4. Changes to council services
  5. Advice and support for residents
  6. Advice and support for businesses
  7. Test and Trace Payments
  8. Report a non-compliant business
  9. Test and Trace in Folkestone and Hythe
  10. Local testing centres
  11. Grounds maintenance during COVID-19
An image relating to Community Hubs (COVID-19)
Community Hubs (COVID-19)
Network of community hubs set up to support vulnerable residents during this challenging time
Council Tenants & Leaseholder Service
All information regarding our Council tenants and leaseholder service can be found in this section
  1. My rent
  2. My repairs
  3. My tenancy
  4. My home
Council Tax
All information regarding Council Tax can be found in this section
  1. Council Tax charges, bands and financial information
  2. Paying your Council Tax bill
  3. Council Tax discount and exemptions
  4. Council Tax, benefits and budget calculator
Parking
Car parks, opening times and charges across the district
  1. Free parking permits
  2. Parking permit applications
  3. Dropped kerbs and dog bones
  4. Apply for a parking bay suspension
Housing benefit
All information and guidance relating to benefits can be found in this section
  1. Apply for Housing Benefit
  2. Apply for a Discretionary Housing Payment (DHP)
  3. Changes affecting Housing Benefit
  4. Cancel your housing benefit and/or Council Tax Reduction
Housing
All housing information can be found in this section
  1. Applying for social and affordable housing
  2. I am homeless/ about to lose my home
  3. Council Tenants & Leaseholder Service
  4. Private Renting
  5. Apply for a licence to rent out a house with multiple occupants
  6. Landlords
  7. Repairs and maintenance to your home
  8. Home ownership
  9. Community-Led Housing
  10. Property Solutions
  11. Our housing strategy and associated documents
  12. Private Sector Housing Enforcement Policy
  13. Housing options team
Planning
All the information related to planning, including how to apply for planning permission, how to search and comment on a planning application, and information about planning policy.
  1. Planning updates
  2. Apply for planning permission
  3. Search for and comment on a planning application
  4. Apply for pre-application advice
  5. Planning general enquiry
  6. Planning Policy
  7. Planning for developers
  8. Self and custom build
  9. Conservation and heritage
  10. Otterpool Park
  11. Major projects in the district
  12. Report a breach of planning controls
  13. Interactive planning map
  14. Planning enforcement
  15. Contact planning
Building control
The purpose of building control, guidance, application forms and fees
  1. Building control FAQs
  2. How the Building Control service team can help you?
  3. Apply for building regulations approval
  4. Do I need building regulation approval?
  5. Full plans application
  6. Building notice application
  7. Regularisation application
  8. Request a site inspection
  9. Building Control general enquiry
  10. Exempt detached buildings
  11. Demolitions
  12. Building control team
Licensing
View the online licence register, find out how to apply for a licence, and also how to comment on a licence application
  1. COVID-19 Changes to licensing services
  2. Apply for a licence or permit
  3. Amend your licence
  4. Vary a licence
Community
Information relating to where you live and the services in the district
  1. Report a tree problem
  2. Parks, beaches and open spaces
  3. Armed Forces in the community
  4. Community safety
Recycling waste and bins
All information relating to the waste and recycling services in the district
  1. Waste collection changes
  2. Household recycling and rubbish
  3. Find your bin collection date
  4. Garden waste collection
Emergency planning
The role of emergency planning is to co-ordinate our response, assist the emergency services, and support the needs of the people and communities affected by an incident
  1. COVID-19 Information
  2. Types of emergencies
  3. General advice and guidance
  4. Business continuity in emergencies
Lifeline365
Our range of products and services will help you and your family keep safe whether you are at work, home or at play
  1. At home, work and play
  2. Our products and services
  3. How do I pay?
  4. Contact Lifeline365
Council jobs
Search for all our current vacancies and opportunities
Sports and leisure
  1. East Cliff Sports
  2. Hythe swimming pool
  3. Beach huts
Environmental protection
  1. Bins and your environment
  2. Dogs and problem dogs
  3. Pollution
  4. Gypsies and travellers
Organising an event
  1. Quick start guide to event planning
  2. FAQs
  3. Event fees and charges
  4. Events team
Garden waste
Sign up to our garden waste services and take the hassle out of doing the gardening.
More homes, more jobs
  1. Princes Parade
  2. What's planned at Princes Parade
  3. History and timeline for Princes Parade
  4. Princes Parade: Frequently Asked Questions
Environmental health
  1. Food hygiene and food safety
  2. Health and safety at work
  3. Environmental Health Team
Your District Today
Read our latest issue...
Busking and street entertainment in the district
To help foster music we've developed a busker's code of practice for Folkestone.
Press and media contacts
The press office at Folkestone & Hythe District Council manage the council's relationship with the media

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