About us

Who we are

Shepway Lifeline control roomShepway Lifeline is a Telecare Services Association (TSA) accredited organisation.

To be accredited you must provide the utmost of customer services quality and high standards.

We respond to calls on average in just 12 seconds and offer reassurance or assistance promptly.

Testimonials

We are keen to make our service stand out from the crowd. Don't just take our word for it though, read what some of our clients have said about us:

I feel happy and safe with the service you give

Always a cheerful voice

It is such a relief for my sons who live in London and America that you are looking after me

Excellent service - on the occasion that I needed the service in an emergency, the gentleman was kind and I felt I was in good hands