You can appeal against a decision regarding a housing benefit claim if you think it's wrong.
You must contact us within 1 month of when you get the letter telling you about our decision.
How do I appeal a decision?
- complete the form with the necessary information, you will need to provide;
- your benefit claim reference number
- the date of your decision letter, and;
- give a detailed description for the reason(s) for your appeal
What happens next?
Once your form has been submitted we'll look at your claim again and send you a letter about the result of the reconsideration.
If you're still unhappy
We'll then pass your case to the Appeals Service. They will arrange for an independent tribunal to hear your appeal. This will usually happen within 14 weeks from when they receive all the information relating to your case.
What happens is my appeal is late?
Appeals can be considered for a further 12 months after you get our decision letter if you can show that you were unable to appeal before.
You'll need to explain why in writing.
What if I disagree with a rent valuation?
The council does not decide on rent valuations - this is done by the Valuation Office Agency Rent Service. For more information on rent valuation visit the Valuation Office Agency Rent Officers page