Arrange a collection of your large unwanted items directly from outside your home
You'll need to book and pay in advance to have any bulky waste collected.
This service is not available for businesses, charities or commercial properties, if you require a collection please contact a private waste contractor.
We can collect the following items:
The council does not collect:
|Bulky household collection (one item)||£30|
|Cost per additional item in same collection (up to a maximum of four)||£8|
|Cancellation fee (refunds can only be made if the booking is cancelled one working day in advance)||£5.00|
You must leave items outside your property by 7am ready for the pickup. If it is not there and visible for the contractor at the time of collection a refund will not be given.
You must leave them outside your property either on your drive or front garden if you have one.
If you haven't either of these and are unsure where to leave, contact us to discuss the most suitable area.
The items should not be left on the path or road.
We are unable to collect bulky waste from inside your property due to the ongoing COVID-19 situation - please ensure you are able to leave it outside before booking.
You will be notified of your collection day, which is determined by where you live, during the booking process - this is usually within one week.
You can call the Customer Services Team to book and pay:
The customer services telephone lines are open from 8.30am to 5pm Monday to Friday (Wednesdays from 9.30am)
Alternatively, you can take your bulky waste to a household waste recycling centre (tip) - it won't cost you anything.
Apply by post, sending the following information and a cheque made payable to 'Folkestone & Hythe District Council' to Customer Services:
Folkestone & Hythe District Council
Castle Hill Avenue
If booked over the phone you will need to place the items out for collection as advised during the call.
If sending in by post we will contact you once your written application has been received to discuss and arrange a suitable collection day.