The strength of the district’s community was on full show in September following a major fire at the Grand Burstin Hotel.
At the height of the incident, 26 engines were at the scene and crews bravely faced intense heat when extinguishing the flames.
Grand Burstin customers
A welfare centre was set up overnight at Three Hills Sports Park after 280 guests were safely evacuated. A host of local businesses and organisations quickly offered their support, for which the council is incredibly grateful.
Guests of the Grand Burstin can contact Britannia Hotels for further information about their belongings by emailing burstinfireresponse@britanniahotels.com.
Pavilion Court
Temporary accommodation also had to be arranged for the residents of neighbouring Pavilion Court due to safety concerns. Generous donations of clothes and other items were truly appreciated by those affected.
Those in need of help and support can find a list of organisations able to provide food, clothing toiletries and other practical help on our website. Alternatively, visit our welfare advice page or call 01303 853000 between 10am and 4pm on weekdays.
Diversions and local businesses
Vehicular access to all local businesses in Folkestone Harbour has been restored.
- Lower Sandgate Road is operating under a temporary contraflow (two-way) traffic arrangement to allow access
- Marine Terrace has three-phase traffic signals in place to provide an access route for residents and businesses operating on Folkestone Harbour Arm
A letter outlining the changes has been published by Kent County Council.
C1 parking permit holders can temporarily use the Tram Road car park while these restrictions are in place.
Hotel staff
The Grand Burstin fire has caused great difficulty for many in the district, including hotel staff.
Welfare advice and other sources of help for employees can be found on our help and support with the cost of living page.