'Ask for Angela' safe space scheme launched

Published: 15 March 2023

An image of Ask for Angela sticker is displayed at a supermarket

Shops in Folkestone town centre have thrown their support behind a safe space scheme to help anyone feeling anxious, overwhelmed or worried about their personal safety.

Bouverie Square retailers have joined the scheme which is using the same discreet approach as the ‘Ask for Angela’ bar and club safety campaign.

Shop staff will recognise if anyone approaches them and ‘asks for Angela’ that this is a code-phrase for requiring help and possibly a place of safety.

The scheme has been launched by the Folkestone & Hythe Community Safety Partnership  and most of the shops taking part will be displaying ‘Ask for Angela’ stickers in the window.

Cllr Jenny Hollingsbee, Cabinet member for Communities, said: Sadly, we know that those who are struggling whether it be with their mental health or with abusive relationships don’t always know where to turn.

This support from retailers in Folkestone is very welcome – both their commitment to staff training and the provision of safe places.”

A Bouverie Place management team spokesperson said: “Stores in the centre have reported customers reaching out for help when they are overwhelmed with what they are facing in life.

“This initiative will enable stores to be able to respond initially and to know where to seek further help.”

Kent Police’s District Commander for Folkestone,  Detective Chief Inspector Keith Taylor said: We want everyone to feel safe when out and about, whether that's in daytime or during the evening. I am pleased that this community scheme has now been extended to businesses in the town, to provide help or support to those in need when they are feeling vulnerable or at risk.

“Our officers are always out and about in the district, working with partners to keep Folkestone a safe place to live, work and visit, and this is another initiative which will help that work.”

To find out more about the ‘Ask for Angela’ scheme please visit: folkestone-hythe.gov.uk/community-safety/safe-space