A list of our principle documents and policies
A
Anti-Fraud and Corruption (PDF, 387KB)
C
Cemetery Regulations (PDF, 178KB)
Code of Corporate Governance (PDF, 359KB)
Corporate Plan 2021-30 (PDF, 47.32MB)
Council Tax Section 13A Discretional Relief Policy (PDF, 201KB)
Customer Feedback and Complaints Policy (PDF, 426KB)
Cycling Plan (PDF, 1.86MB)
D
Dealing With Unreasonably Persistent Complainants and Unreasonable Complainant Behaviour (PDF, 208KB)
Donated Memorial Benches Policy (PDF, 770KB)
E
Enforcement Policy 2016 (PDF, 160KB)
Equality and Diversity Policy (PDF, 845KB)
F
Flooding and Coastal Erosion Risk Management Policy Statement (PDF, 102KB)
H
Home Energy Conservation Act (PDF, 329KB)
Home Ownership Policy (PDF, 320KB)
Housing Allocation Policy (PDF, 769KB)
Housing Assistance Policy (PDF, 322KB)
Housing Benefit, Council Tax, and Non-domestic Rate Anti-fraud Policy (PDF, 151KB)
Housing Community Safety Policy (PDF, 154KB)
Housing Compliance - (Gas and Heating) Policy (PDF, 344.13KB)
Housing Compliance - Controlled Access Statement (PDF, 110.58KB)
Housing Management Policy (PDF, 397KB)
Housing Revenue Account Business Plan (PDF, 1.33MB)
Housing Right-to-Buy Policy (PDF, 411KB)
Housing Shared Ownership Policy (PDF, 338KB)
Housing Strategy (1.29MB)
Housing Repairs and Maintenance Policy (PDF, 496KB)
Housing Rechargeable Repairs Policy (PDF, 391KB)
L
Licensing Enforcement Protocol (PDF, 459KB)
Licensing Policy Statement (PDF, 1.62MB)
M
Metal Detecting Policy (PDF, 135KB)
P
Partnership Policy (PDF, 476KB)
Pay Policy Statement 2023 (PDF, 182KB)
Pay Policy Statement Appendix 1 (PDF, 408KB)
Pay Scale (Senior) Appendix 2 (PDF, 15KB)
Playing Pitch Strategy (PDF, 14.8MB)
Procurement Plan
Publication Scheme
R
Recruitment and Selection Policy (PDF, 560KB)
RIPA policy 15 - 2022 (PDF, 440KB)
Non-RIPA Policy 2022 (PDF, 109KB)
Risk Management Policy (PDF, 520KB)
S
Sandbag Policy (PDF, 131KB)
Severe Weather Emergency Protocol (SWEP) (PDF, 71KB)
Street Naming and Numbering Policy (PDF, 304KB)
T
Tenancy Policy (PDF, 536KB)
Tenancy Strategy (PDF, 261KB)
W
Concerns regarding whistleblowing can be raised on the following hotline number: 01304 872 198
Whistleblowing Protocal (PDF, 141KB)