If you wish to change your details, please click here and complete the form on our Folkestone & Hythe District Council Ways to Contact web page and selecting from the drop down menu 'Housing Tenancy and Leaseholders Service'.
We welcome your feedback, please send us your comments on the form on our Folkestone & Hythe District Council Ways to Contact web page and selecting from the drop down menu 'Housing Tenancy and Leaseholders Service'.
*If you live in a block with a Caretaker, your Caretaker is responsible for cleaning communal areas.
Please make sure you include your name and address and please give as much information as possible about your repair. This will help us to prioritise the work correctly and get somebody out to you as quickly as possible. If you have any specific access arrangements please be sure to mention these.
For all leaseholder queries please email firstname.lastname@example.org or call 01303 853000
Please contact the following for all communal repairs
Each block and scheme we manage has a notice board with a cleaning schedule on it. Town and Country staff sign this every time they visit and tick off what work they have done.
Please note that all general enquiries addressed to the Housing Tenancy & Leaseholders Services Team will be responded to within 20 working days.