For tenants that currently pay a service charge, your current service charge won’t change until April 2026. In March 2026, you’ll get a letter that will tell you the exact amount that your new rent and service charge will be, and you’ll be able to apply for help via the new service charge ‘Tenant Support Fund’.
If you are concerned about the affordability of service charges please contact our income team on 01303 853300 or email us at housing.service@folkestone-hythe.gov.uk.