We are currently working on a new Anti- Social Behaviour Policy. This page will give you a bit more information, and a link to the consultation survey.
What is a Policy for?
The policy will set out – in general terms – the Housing Team’s approach to responding to reports of anti-social behaviour. It is designed to be a public document and available to tenants, leaseholders and other partners we work with in responding to reports of anti-social behaviour.
Why do we need an anti-social behaviour Policy?
- We need one for 3 main reasons.So that the public, tenants, councillors and other partners can see our general approach to anti-social behaviour including what we can and cannot do, and our service commitments.
- So that staff have a framework to work within.
- So that tenants can hold staff to account – by measuring if what our policy says reflects what we actually do.
What is in the Policy?
The policy covers key areas such as
- What sort of service a tenant can expect if they report anti-social behaviour.
- When we will or will not get involved.
- How we assess the severity/priority of a report.
- How quickly we will try to respond.
- How we will support victims
- What we expect of people reporting anti-social behaviour.
- What legal or other powers we will use.
- How we will work with other agencies i.e. the Police.
What difference will it make?
- A clear statement on our approach and our service commitments
- Accountability
- Consistency – all staff will be working to the same policy.
What happens next?
We want to know what you think. Please take a few minutes to look through the draft policy, and then complete the consultation survey to let us know what you think.
If you are unable to complete the consultation online, let us know and we will send you a paper version by post. You can contact us at housing.service@folkestone-hythe.gov.uk or 01303 853300.
Please note that this consultation closes on 12 May 2024.