Information and guidance relating to pest problems in public and private premises
The council does not provide pest control as a service but promote the services of AGS Pest Control as our preferred supplier.
To arrange a visit please contact AGS Pest Control via one of the following methods:
Email: pestcontrol@agsone.co.uk. Telephone: 01303 311120.
Costs - New rates and discounts start from 1st October 2025
AGS Pest Control offers residents of Folkestone & Hythe District reduced rates at the following prices:
| Pest type | Current Fee | 20% discount fee for residents on benefits |
|---|---|---|
| Rats and Mice | £79.20 | £63.36 |
| Fleas and Cockroaches | £132 | £105.60 |
| Ants | £88 | £70.40 |
| Bedbugs | £193.60 | £154.88 |
| Wasps & Hornets | £79.20 for first nest + £26.40 per additional nest | £63.36 + £21.12 per additional nest |
| Out of hours emergency rate | £74.80 | £59.84 |
| Industrial commercial | £88 | N/A |
Industrial/Commercial: £50.00 per hour + materials.
Other animals
Asian Hornets
Vespa velutina, sometimes known as the 'Asian hornet’ is an invasive non-native species from Asia. It arrived in France in 2004 where it spread rapidly. As a highly effective predator of insects, including honey bees and other beneficial species, it can cause significant losses to bee colonies, other native species and potentially ecosystems.
A number of sightings have been recorded in the UK since 2016, find out the latest information on sightings here. Active months between April and November (peak August/September). Inactive over the winter.
Further information including an app to send in details of sightings and identification sheets are available on the GB Non Native Species Secretariat website.
Sightings can also be reported online: Non-native Alert - Asian Hornet (brc.ac.uk).
Or send an email with a photograph and location details to alertnonnative@ceh.ac.uk
Seagulls
We receive many complaints about seagulls especially in the summer. The leaflet below provides information on how to reduce the problem and how to discourage gulls when they cause a nuisance. Properly disposing of waste and rubbish is important. Feeding gulls is discouraged as they can obtain adequate food elsewhere. If you wish to feed garden birds use hanging feeders.
For further detail please see this document on Advice on herring gulls (PDF, 220KB).
Further assistance
- you can use The British Beekeepers Association to help you identify honeybee swarms and find links to local registered collectors/beekeepers.
- some wild animals such as badgers require a licence to deal with - call DEFRA on 08459 33 55 77, or email: helpline@defra.gsi.gov.uk.
- you can contact local pest control companies and liaise directly if you're experiencing problems with another type of pest.
Dead animals
You can report a dead animal that is on a public highway by clicking on the following link report a dead animal.