Occasionally on their collection rounds the waste crew will accidentally spill some of the waste they are collecting and although they will make every effort to clean it up there maybe occasions where they may not be aware of a spillage being left behind. If you spot a spillage then please use the form to report this to us.
What you need to do
- click on the report button above and log into your MyAccount (or create an account if you don't already have one) to complete the online form to report a collection day spillage. If you are already logged into your MyAccount the form will automatically open
- let us know the location of the spillage
- what has been spilt and (optionally) you can give us further information if you are able to, for example, any vehicle details or the time the waste crew were in the area at the time of the spillage
- you will also be able to upload a photo as evidence
- MyAccount is an easier and quicker way to interact with us and is available 24/7. For information about MyAccount visit the find out more page.
Report a collection day spillage
What happens next
Once the report is received it will be passed to the relevant team to be actioned upon as appropriate and if required a member of the cleansing crew will attend to clear.