Front cover July 2023
Roses ready at Philippa House in Folkestone for garden competition judging.
Cllr Shoob Foreword
Welcome to the July edition of Tenant News.
I am proud to be your new Cabinet Member for Housing and Homelessness – and look forward to working with tenants and the housing team to ensure the service you receive is of a high standard. Our annual report (p6-8) shows the progress that has been made and the actions we need to take to further improve. Involving tenants is incredibly important to me as you should always be at the heart of what we do. I want to hear what you think about the housing management service, ensure your voices are heard and that suggestions are seriously considered. There are lots of different ways to share points of view (p9). Thank you to all those who responded to our recent tenant satisfaction survey. If you haven’t yet completed survey, there’s still time, you can call 01303 853270 to complete the survey over the phone. Our updated Tenant Charter (p4-5) outlines the commitments you make to us as a tenant and, more importantly, the guarantees we give you as landlord. Working together is a strength and will help us deliver the best service we can.
I’m very pleased to say we’ve been successful in securing money from the second round of the Social Housing Decarbonisation Fund (p3). It will help even more tenants in the district benefit from new energy efficient measures, following the successful work carried out recently in the first wave. I hope you enjoy this edition and the summer months ahead. Councillor Rebecca Shoob Cabinet Member for Housing and Homelessness
IMAGE : Headshot of Cllr Shoob
Bottom Panel
What do you think of Tenant News? We would love to hear what you think and welcome any feedback, good or bad. Please email tenant.involvement@folkestone-hythe.gov.uk or drop us a line. If you would be interested in joining a small online group of tenants to advise and give feedback on all our communications, please email tenant.involvement@folkestone-hythe.gov.uk
Got a good news story? If you have then we would love to hear it. Email tenant.involvement@folkestone-hythe.gov.uk and you could feature in the next Tenant News.
IMAGE: Row of terraced houses