Tenant newsletter October 2025

Housing Fair Access Policy

Cabinet approved the new Housing Fair Access Policy in July. The Regulator of Social Housing expects thecouncil as a landlord to make sure that our landlord services are accessible, and that tenants have equitable and fair access to our services. The Housing Fair Access Policy sets out our commitment to ensuring all tenants can access our services fairly and receive any support they may need to do so. You can find the policy on our council tenant guides on our website