A list of our principle documents and policies
A
Anti-Fraud and Corruption (PDF, 387KB)
C
Code of Corporate Governance (PDF, 359KB)
Corporate Plan 2021-30 (PDF, 47.32MB)
Council Tax Section 13 Discretional Relief Policy (PDF, 203KB)
Customer Feedback and Complaints Policy (PDF, 503KB)
Cycling Plan (PDF, 1.86MB)
D
Dealing With Unreasonably Persistent Complainants and Unreasonable Complainant Behaviour (PDF, 208KB),
Donated Memorial Benches Policy (PDF, 226KB).
E
F
Flooding and Coastal Erosion Risk Management Policy Statement (PDF, 102KB)
H
Home Ownership Policy (PDF, 194KB)
Housing Allocation Policy (PDF, 769KB)
Housing Assistance Policy (PDF, 1019KB)
Housing Benefit, Council Tax, and Non-domestic Rate Anti-fraud Policy (PDF, 171KB)
Housing Benefit Modified Scheme Policy (PDF, 177KB)
Housing Compliance - (Gas and Heating) Policy (PDF, 344.13KB)
Housing Compliance - Controlled Access Statement (PDF, 110.58KB)
Housing Domestic Abuse Policy (PDF, 218KB)
Housing Revenue Account Business Plan (PDF, 1.33MB)
Housing Right-to-Buy Policy (PDF, 490KB)
Housing Shared Ownership Policy (PDF, 482KB)
Housing Strategy (1.29MB)
Housing Repairs and Maintenance Policy (PDF, 496KB)
Housing Rechargeable Repairs Policy (PDF, 391KB)
L
Licensing Enforcement Protocol (PDF, 459KB)
Licensing Policy Statement (PDF, 3.35MB)
M
Metal Detecting Policy (PDF, 108KB).
P
Partnership Policy (PDF, 476KB),
Pay Policy Statement 2025 (PDF, 257KB),
Pay Scale April 2025 - Appendix 1 (PDF, 364KB),
Pay Scale 2025 (Senior) Appendix 2 (PDF, 160KB),
Playing Pitch Strategy (PDF, 14.8MB),
Procurement Plan,
Publication Scheme.
R
Recruitment and Selection Policy (PDF, 560KB)
RIPA Policy final updated 2024 (PDF, 1.09MB)
Non-RIPA Policy 2023 (PDF, 109KB)
Risk Management Policy (PDF, 520KB)
S
Sandbag Policy (PDF, 131KB)
Severe Weather Emergency Protocol (SWEP) (PDF, 71KB)
Street Naming and Numbering Policy (PDF, 304KB)
T
Tenancy Policy (PDF, 157KB)
Tenancy Strategy (PDF, 261KB)
W
Concerns regarding whistleblowing can be raised on the following hotline number: 01304 872 198
Whistleblowing (PDF, 141KB)