Due to government guidelines are our Council offices are closed to visitors. Please see below alternative contact details during this time
Folkestone Hythe District Council
Castle Hill Avenue
We have set up a local dedicated COVID-19 helpline and email for residents to contact us on any COVID-19 related matters.
Open 8.30am to 8pm Monday to Friday - except Wednesday 9.30am to 8pm, and Saturdays 9am to 2pm. LiveChat currently offers assistance on the following council services only:
Please note that when LiveChat is experiencing high call volumes the LiveChat icon may not appear on the above section pages. Please do try again later.
This number should only be used after 5pm and before 8.30am (9.30am on Wednesday) and at weekends. During the day please use Customer Services number above.
Contact number 01303 221888
Use this form to send a general enquiry (not attachments) to the relevant department. This is the easiest way to get in touch. Simply select the service your query relates to and submit this enquiry form. If you need to report a problem (eg fly-tipping, missed bin etc), you can do so here.