Housing Online

Report a repair

Log in to the Housing Online portal then click on 'My repairs', highlighted below:

Log in to your Housing Online portal

Housing online buttons blank my repairs

 

Click on the 'Actions' button, highlighted below, next to your address to report a repair:

Housing online actions report a repair

 

Progress through the screens to select your relevant options.

Housing online report a repair blank

Mears will contact you directly to arrange your repair. For any updates regarding a repair once it’s been reported via the portal, you can contact Mears by calling: 0800 028 7010.