Tenant newsletter January 2025

Communal cleaning

From 1 October 2024, Cleanscapes became our new partner for cleaning the communal areas in our blocks of flats. Each time Cleanscapes attend, they will let you know they’ve been by completing an attendance sheet which will be displayed on the notice board or near the front door. This includes letting you know when they have been on site to carry out quality inspections.

Below you can see what Cleanscapes do, and how often:

General Needs blocks

Every week

  • Clean all entrance areas including glass, fixtures and fittings, external letter boxes and porch areas
  • Vacuum entrance mats
  • Sweep and wash clean stairwells and landings
  • Sweep and wash clean skirtings, doors, door ledges, handrails, wall lights and service boxes
  • Remove cobwebs from ceilings
  • Remove stubborn marks from walls
  • Sweep walkways, basements and patio areas, and remove/dispose of litter/weeds
  • Sweep bin areas

Every three months

  • Clean all communal windows inside and out (where safely accessible)

Every six months

  • Clean carpets and hard floors

Every year

  • Wash communal bins

Independent Living schemes

Every week day

  • Clean all entrance areas including glass, fixtures and fittings, external letter boxes and porch areas
  • Clean lifts, paying attention to mirror, control panel and runners (where applicable)
  • Vacuum where possible (or sweep) hard floors and then damp mop them
  • Vacuum carpeted areas and entrance mats
  • Clean communal bathrooms, toilets and laundry rooms
  • Clean communal lounges and staff offices
  • Sweep and tidy the area immediately outside the main front door

Every week

  • Remove cobwebs from all areas
  • Dust or damp wipe handrails,balustrades, skirtings, window sills, appliances and other horizontal surfaces
  • Spot clean gloss paintwork, walls, switches and sockets to remove impact marks
  • Clean doors and internal glazing
  • Sweep light debris and disinfect bin areas

Every three months

  • Clean all communal windows inside and out (where safely accessible)

Every year

  • Steam clean carpets or deep clean hard floors
  • Wash communal bins

As when required

  • Clean guest rooms

To find out when Cleanscapes are due to carry out any of their tasks for your block, visit their website and enter your postcode.