Street cleaning and litter

We are responsible for keeping our streets, parks and open spaces clean and safe for residents.

If you notice a location that requires attention then let us know by providing as much information as possible using the forms below. Examples of street cleaning requiring attention could be from a build-up of litter or general debris.  

Streets in the district are allocated a “zone” based on how busy they are and they are cleansed according to which zone they are in. 

FHDC street zones (PDF, 699KB)

What you need to do

  • click on a button below and log into your MyAccount (or create an account if you don't already have one) to complete the online form to request street cleaning
  • let us know the location of the issue
  • give a description of the cleaning that is required.
  • MyAccount is an easier and quicker way to interact with us and is available 24/7. For information about MyAccount visit the find out more page.

If you wish to report it anonymously select the 'Report anonymously' option on the MyAccount log in page

Report a street that needs cleaning

Request leaf clearance

Report a street that needs weeds clearing

What we will do

We will

  • sweep town centres and main shopping areas every day
  • empty litter bins as necessary
  • sweep residential areas according to how busy they are, on a scale of once a fortnight to three times a week

People who leave litter may get a Fixed Penalty Notice. If they don't pay the penalty they can be fined up to £2,500.

What happens next

Your report will be passed to the relevant team/s to be actioned upon as appropriate.

If you want to report a full or damaged public bin visit the report a full or damaged litter bin or dog waste bin page